If you receive a request to provide personal or financial information, you need to take a moment to reflect and step back from the situation. Yes, even if they say they’re the bank or other trusted organisation, you still need to take the time to stop and think about what’s really going on.
Key points to remember:
Your bank or the police will never:
- Phone and ask you for your PIN or full banking password, even by tapping them into your phone keypad.
- Ask you to withdraw money to hand over to them for safe-keeping.
- Ask you to transfer money to a safe account for fraud reasons, even if they say it is in your name.
- Send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud.